1. Introduction
This is the Privacy Policy for www.playbiz.com.au (“Site”) and any associated services provided by PlayBiz Pty Ltd through the Site (“Services”). Throughout this policy, the words “PlayBiz”, “us”, “we” and “our” refer to our company, PlayBiz Pty Ltd.
We recognise the importance of protecting the privacy of individuals and their personal information. We aim to provide a Site and Services that will ensure the information you provide to us online is collected, managed and disclosed in a secure and confidential manner.
We’ve tried to make our Privacy Policy easy to understand so that you are informed as to how we use your information. This Privacy Policy, together with our Terms of Service, govern the use of our Site and Services. Therefore, by using our Site and Services you are deemed to agree to this Privacy Policy and the Terms of Service. You must be 18 years of age or older to purchase any products or Services from PlayBiz.
2. Information collected
2.1 Personally identifiable information submitted by you
You will not be required to provide us with any information when you visit our Site.
However, if you opt in to receive email communications from us, we will ask you for your name, email address and other information reasonably required for the purpose of providing you with the email communications.
In order to purchase any products or Services, you will be required to submit your name, email, address, phone number and payment information as well as any other information reasonably required by us to provide you with the products or Services.
Please be aware that all payment information will be shared with and stored by our third-party payment processor, Paypal.
2.2 Non-identifying information
Whenever you use our Site or Services, we may collect de-identified information from you, such as your IP address, interactions with the Site and Services, query information, location, referring URL, browser, operating system, cookie information, usage, data transferred, and Internet Service Provider. Without a subpoena, voluntary compliance on the part of your Internet Service Provider or additional records from a third party, this information alone cannot usually be used to identify you.
3. Use of your information
Other than as set out in this Privacy Policy, we will never sell or transfer any personally identifiable information to third parties without your consent. However, you agree that we may use your information to:
• Enhance or improve our users’ experiences;
• Provide our Services to you;
• Email you newsletters and correspondence;
• Process your transactions; and
• Contact you and to respond to inquiries.
Additionally, we may give your information to law enforcement entities if we are compelled to do so by law, if there has been a violation of any laws or if a violation of the Terms of Service or Privacy Policy has occurred.
4. Accessing, editing and removing your information
You will not be able to access any information submitted to our Site. However, if you have any questions or wish to review, change or delete any of your information submitted, please contact us at admin@playbiz.com.au. Additionally, if you wish to opt out of receiving marketing communications from us or would like us to remove any of your information, please contact us at admin@playbiz.com.au.
5. Cookies and tracking
5.1 Cookies
We use cookies on our Site and Services. Cookies are little bits of code that help us determine your preferences and allow us to track your advertisements. Additionally, some or all of our cookies may be accessible by third parties to help improve your experience.
5.2 Google Analytics and Google Adwords
We use Google Analytics. This is a web analytics service provided by Google, Inc. (“Google”), whereby website traffic and usage data is transmitted to and stored by Google in the US. Google uses this information to evaluate website usage and provide us with reports that help us understand website traffic and usage. Google will not associate your IP address with any other data it holds. By using our site, you consent to the processing of data about you by Google as described in Google’s Privacy Policy.
We also use Google AdWords and remarketing to display specific advertisements to visitors that have previously visited our site when those visitors go to other websites that have the Google Display network implemented. Along with other third-party vendors, including Google, we use first-party cookies (such as the Google Analytics cookie) and third-party cookies (such as the DoubleClick cookie) to display these ads.
When creating remarketing lists, we can’t and don’t use any sensitive information about users. As AdWords advertisers, we are restricted from and will not perform the following actions:
• Running ads that collect Personally Identifiable Information (PII) including, but not limited to, email addresses, telephone numbers and credit card numbers; or
• Creating a remarketing list or creating ad text that specifically targets users in ways that are
outlined as “prohibited”.
You can opt out of Google Analytics for display advertising and customise Google Display ads using the Ads Preferences Manager by visiting www.google.com/settings/ads.
5.3 Social interfaces
We also use interfaces with social media including Facebook and Twitter. If you “like” or “share” information from our site via these services, we recommend reviewing their privacy policies. If you are a member of Facebook or Twitter, the interfaces may allow them to connect your visits with our site with other personal information.
6. Third-party access to your information
Although you are entering into an Agreement with PlayBiz to disclose your information to us, we do use third-party individuals and organisations to assist us, including contractors, web hosts and others. In order to best provide our Services to you, we may delegate our authority to collect, access, use and distribute your information. In agreeing to this Privacy Policy you agree that every authorisation you grant to us under this Privacy Policy is also granted to any third party that we may hire, contract or otherwise retain for the purpose of operating, maintaining, repairing, improving or preserving our Site and Services. To the extent permitted by law, You agree not to hold us liable for the actions of any of these third parties and that you will only commence legal action against them directly should they commit any actionable wrong against you.
The following is a non-exhaustive list of other entities that we may store, share or transfer your information with:
• AdSense
• MailChimp
• ZenDesk
• PayPal
• Bigcommerce
• Infusionsoft
• Kissmetrics
• Braintree Payments
• WP Engine
• Amazon Web Services
7. Law enforcement
You agree that we may disclose your information to authorities if compelled to by a court order. Additionally, you agree that we may disclose your information if we reasonably believe that you have violated the law or the terms of our Terms of Service or Privacy Policy, or if we believe that a third party is at risk of bodily harm.
In the event that we receive a subpoena affecting your privacy, we may elect to notify you but we are not obligated to do so. We may also proactively report you and release your information (without receiving any request to do so) to third parties where we believe that it is proper to do so for legal reasons, such as instances where we believe you have violated any Australian laws or any other country having jurisdiction over us, our Site, Services or our Terms of Service.
You release us from any liability to you and all third parties for any direct, special, indirect, consequential or incidental costs, losses, expenses and damages, exemplary or lost profits, or any other damages of any kind incurred in any way (including negligence), that may arise from or relate to the release of your information in accordance with this Privacy Policy.
8. Commercial and non-commercial communications
If you decide to provide us with your contact information, you agree to receive marketing and other Service related electronic communications from us. However, you may unsubscribe from certain communications by notifying PlayBiz, and we will remove you from our database. If you wish to opt out of certain communications, please contact us at admin@playbiz.com.au.
9. Third parties
PlayBiz may post links to third-party websites on our Site or Services, which may include information that we have no control over. When accessing a third party site through our Site or Services, you acknowledge that you are aware that these third-party websites are not screened for privacy or security issues by us, and you release us from any liability for the conduct of these third-party websites.
Please be aware that this Privacy Policy does not create rights enforceable by third parties. PlayBiz bears no responsibility for the information collected or used by any advertiser or third-party website. You must review their Terms of Service and Privacy Policy to understand how their information collection practices work.
10. Security measures
While we will take every reasonable precaution to protect your information, we can make no guarantees as to the security or privacy of your information. For this reason, we recommend that you use anti-virus software, routine credit checks, firewalls and other precautions to protect yourself from security and privacy threats.
11. Your Australian privacy rights
PlayBiz will comply with the Australian Privacy Act 1988 (Cth). Although we do not disseminate your information to third parties without permission, you must presume that we collect electronic information from all visitors, as described in detail above. You may contact us at admin@playbiz.com.au with any questions.
12. Age compliance
We intend to fully comply with laws respecting children’s privacy. Therefore, we do not collect or process any information for any persons under the age of 18. If you are under 18, please do not submit any information to us. If you believe that someone under the age of 18 has submitted information to us, please contact us immediately.
13. International transfer
Your information may be transferred to – and maintained on – computers located outside of your state, province, country or other governmental jurisdiction, where the privacy laws may not be as protective as those in your jurisdiction. We may transfer personal information within Australia or outside of Australia and process it there. Your use of our Site or Services is deemed acceptance of such transfers.
14. Amendments
Like our Terms of Service, we may amend this Privacy Policy from time to time. Your continued use of our Site and Services is deemed acceptance of these amendments. If you do not agree, you must immediately cease using our Site and Services, and notify us of your refusal to agree by emailing us at admin@playbiz.com.au.